Contents and services | Autoliitto

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Contents and services

Membership fee

Plus membership costs for an individual AL member is 118 €. The membership period is 12 months.

Entitlement to services

The services of Plus membership can be used by an AL member, who has signed on the assistance membership. It is required that the member entitled to these services is in the covered vehicle either as a driver or a passenger, as the journey breaks down.

Extending the Cover to other family members

If a family member, living in the same household, has/have signed on AL family membership, they can use the assistance services of the Plus membership holder even if they are on the move without the main member.

The Plus member should make an announcement to Autoliitto about the family members and tell that the spouse or the children are entitled to use the services of his Plus membership.

After the member has announced to Autoliitto that his spouse or children will use the services of his Plus membership and they themselves have joined to the family membership, the assistance membership is valid whenever the spouse or the children are either as a driver or a passenger in a vehicle, which has had a breakdown.

Covered vehicles

The services of Plus membership are valid when the member is on the move in a vehicle of the following categories and the vehicle having been registered for private use in Finland: private car, delivery van, motorcycle or mobile home. The total weight of the vehicle may be 4000kg at the most. The membership is also valid for trailers, which are legally attached to the above mentioned vehicles.

The Plus membership also includes veteran private cars and motorcycles, which have a Finnishmuseum registration.

Assistance Cover area

Plus membership services are available on public roads, on private roads open for public use, on streets in tensely populated areas and on parking places.

Plus membership is in force in addition to Finland in most of the other European countries, too. Outside Finland it covers only vehicles under 15 years of age.

Costs covered in Finland

When the journey breaks down due to technical problems or an accident, Plus membership includes roadside service and towage to the nearest appropriate garage and additionally separately listed services for the maximum value of 500 €. The condition for getting services is that the member entitled to these services has ordered them from AL service centre, or the service centre has authorized the member to use these services. Autoliitto does not pay any intermediate costs, or costs, which would have arisen regardless of the breakdown and the assistance services rendered.

Plus membership also takes up road service costs or towing costs occurred at home, except for giving jumpstart due to cold weather. The services are rendered by Autoliitto or its authorized cooperation partner.

Costs covered abroad

When the journey breaks down due to technical problems or an accident, Plus membership includes roadside service and towage to the nearest appropriate garage. The Cover takes up the costs for accommodation or a replacement car or other means of transport on the spot of the breakdown to the maximum amount of 500 €.

For other services than road service or towing the maximum amount of costs to be compensated is 1.900 € for one incident handling concerning an assistance case which has originally taken place abroad.

Autoliitto pays for the appeared assistance costs listed in the terms and conditions of the Plus membership provided that the member entitled to these services has ordered them through the AL assistance service centre, or the service centre has authorized him to order the services. Autoliitto does not pay any intermediate costs, or costs, which would have arisen regardless of the breakdown and the assistance services rendered. Plus membership services are in force on journeys abroad lasting less than 3 months. The services are rendered by Autoliitto or its authorized cooperation partner.

Plus membership services

  • Road service: Breakdown assistance on the road, with a max. duration of one hour. The covered member must pay for the spare parts and materials.
  • Fuel refill: Fuel will be brought, if it has run out. The covered member must pay for the fuel himself.
  • Tyre change: The tyre will be changed provided that there are in the vehicle which had the puncture an appropriate spare tyre, mounting bolts suitable for fastening the spare tyre and special tools which might be needed for the mounting work.
  • Towage: Towage to the nearest garage, which is appropriate and approved by the service centre.

Plus membership's additional services

  • Replacement car: The service centre of Autoliitto arranges a replacement car and takes up its costs for 3 days at the most. The replacement car costs will be paid, if:
    •  the replacement car belongs to the category of normal family cars (i.e. A – B)
    •  the car is equipped with normal control devices
    • the journey breaks down at least 40 km from home and the stranded vehicle can not be fixed within 8 hours from the time of assistance request
    • the covered member does not use any other means of transport or accommodation services

Other means of transport: 
The service centre of Autoliitto arranges the journey back home or to the destination by other means of transport for the assistance member and for all those travelling with him in the broken vehicle, if the member does not use a replacement car or accommodation services.

Autoliitto’s assistance service centre arranges, if necessary, the journey from abroad back to Finland for the covered member and for those travelling with him in the broken vehicle. Autoliitto takes up the costs for flight tickets in economy class, or for tickets in another appropriate means of transport, but the costs of which do not exceed the flight ticket costs.

Accommodation services: 
Autoliitto takes up the immediate costs which have arisen due to the unexpected breakdown of the journey and which mean extra costs to the planned accommodation on journey. The covered member must be at least 40 km from home. Accommodation will be arranged for the covered member and those travelling with him for 2 nights at the most and the maximum cost being 50 €/person/night on the condition that no replacement car or other means of transport will be used.

Collection of vehicle from the garage, or delivery of the vehicle to the member after repair:

In Finland:
Collection of the vehicle form the garage is included in the Plus membership, if the covered member does not use a replacement car. As a cost compensation a bus or a train ticket for one person will be paid. If the journey by bus or by train would take more than 6 hours, a flight ticket in economy class will be compensated. The costs for collecting the vehicle will be compensated only to that extent in which the costs of other services than road service or towing do not exceed 500 €.

Abroad:
Collection of the vehicle from the garage is included in the Plus membership. Out of the costs resulting from this service a flight ticket in economy class for one person will be compensated, or the journey costs by another means of transport, if the price of the other mode of transport does not exceed the flight ticket price. The cost for picking the vehicle up will be compensated to that extent in which the costs of other additional services do not exceed the limit of 1.900 € (the costs for road service and towing not included in this sum).

Country related restrictions on services

The contents, quality or service rendering times might differ abroad due to local regulations or circumstances not depending on Autoliitto. In such cases Autoliitto uses the most appropriate type of service in order to let the intended journey to continue and to keep the promise of rendering service. For instance, it is forbidden to do roadside repairs or change a tyre on motorways in some countries. Restrictions also might apply for the delivery of highly flammable liquids.