Autoliitto App
Download the free Autoliitto App to your mobile phone and order Roadside Assistance with one push of a button. The App is available to Autoliitto members, and you will also find your mobile membership card there.
With the Autoliitto App, a member can easily order Roadside Assistance. The App works anywhere in Europe, if there is an internet connection. The App transmits the location of the person in need of assistance to Autoliitto, and this way, assistance can be delivered faster and directly to the right address.
With Autoliitto Plus or Premium members, services are included in the membership according to the terms and conditions. Basic members can order Member Roadside Assistance using the App (subscribed services are subject to a fee).
You will find your membership card in the Autoliitto App. The App makes using your membership easy: you can check out selected member benefits and articles from Moottori magazine as well as current news and statements from Autoliitto directly in the App.
Autoliitto Road Service assists anyone who gets stuck on the road. If you are not a member of Autoliitto, you can order help from our general Road Service.
Parking spaces for people with disabilities can be found in their own online service.
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How to use the Autoliitto App
1) Download the App
Download the free Autoliitto App for Android phones from the Google Play Store and for iPhone (iOS) phones from the App Store. The App can be found by searching for ”Autoliitto”. Unfortunately, the App is not available for devices using the Windows operating system.
2) Log in
You log in to the Autoliitto App with the same credentials as you use for the autoliitto.fi website. To log in, you need your own email address and the password you chose earlier.
3) Allow notifications
When you first open the App, a notification box will appear. You can choose whether to allow notifications and change the setting later.
4) Share location information
The App requests access to your location information. Granting access allows automatic sharing of location information to the Autoliitto Service Center in connection with a request for Roadside Assistance. By allowing location, it is possible to deliver assistance faster and directly to the correct address, even in situations where it is difficult to accurately tell the Service Center your location.
By sharing location information, the App also provides useful travel information to members traveling abroad. It is possible to obtain travel-related information when traveling in European countries, Thailand and the United States.
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How do I request assistance using the App?
Ordering Roadside Assistance is easy.
1. Open the App on your mobile phone.
2. Select “Road Service” at the bottom of the screen.
3. Press the “Call for help” button.
4. Then keep your phone free and wait for the call to be answered. After sending the assistance request, you can follow up in the App to see if the assistance request has been received.
5. Autoliitto Road Service will contact you when the assistance request has been processed and tell you what happens next.
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If a problem occurs
To log in to the App, use the same email address and password you have chosen to log in to the autoliitto.fi website. If you are unable to log in, it is a good idea to first check with Autoliitto customer service that we have the correct email address in the member register.
Customer service will help you in all situations related to the App. Call 09 7258 4400 or contact us by email at autoliitto@autoliitto.fi.